Understanding and Managing Generational Differences in the Workplace
Dr. Alan Cabelly
Generational differences in the workplace is one of the top challenges affecting working environments today. Join Dr. Alan Cabelly as he helps us understand the opportunities of workplaces filled with multiple generations. Through this presentation, audience members will learn about key factors influencing members of different generations, what different generations want out of work, and how members of different age groups can fully value and appreciate one another. Managing generational differences effectively can help improve productivity, job satisfaction, and corporate culture. Don't miss this opportunity to better understand dynamics taking place in businesses across the U.S. and the globe.
Alan Cabelly (Ph.D., SPHR, SHRM-SCP, University of Washington) has been a Human Resource Management faculty member at Portland State University since 1980. He teaches Leadership and Human Resource Management at the undergraduate, graduate, and executive levels, as well as to many groups nationally and internationally. He teaches actively around the world, most recently in Vietnam, France, China, and Germany. These and other diverse travel experiences allow him to bring unique approaches to his work.
Dr. Cabelly is founder and Executive Director of the Portland Leadership Institute (www.portlandleadershipinstitute.com), which focuses on Leadership Excellence in the 21st century. He uses the DiSC© system and other contemporary techniques for Executive and Leadership Coaching, and speaks extensively on Generation Similarities and Differences in the Workplace; Strategic Negotiations; Authentic Leadership; Employee Engagement; Using Whole Brain Thinking for Increased Effectiveness; Work for the 21st Century; and various HRM topics. His personal mission is to help individuals find passion in their work, increase their leadership skills, and improve the functioning of their work teams.
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Stop by our booth at the FBLA National Leadership Conference to win one of many fabulous prizes: Starbucks gift cards, back-up phone chargers, long-sleeved pull-overs, and even a free trip to Conclave this fall (registration and airfare)! In addition, a whole list of materials sponsored by the Daniels Fund is available free to all schools nationwide. Click here for the registration form for our FBLA raffle.
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Appreciation Is Essential
LAP-EI-141 Gimme Five! (Recognizing/Rewarding Others)
"You did a great job!" "Thanks for all your effort." "We couldn't have done it without you." Like music to our ears, praise for our hard work is sometimes all it takes to make our time and effort worthwhile. Since positive feelings and motivation come from receiving recognition, it's a wonder we don't praise and compliment each other more often. In fact, the simple act of giving recognition can boost self-esteem and motivation, increase morale, enhance relationships, and cultivate a positive environment - talk about return on investment!
For many people, giving recognition feels foreign and uncomfortable. But the truth is, giving praise is easy if you know how to do it right. Here are some tips to help your students get started:
"One of our best LAPs this school year. This is a great [resource] that can be used in both high school and college classes. I look forward to using this LAP myself while teaching."
- Don Shumaker, Spring Valley High School
The Gray Zone
How do your students view the business world? Do they see it strictly in terms of black and white? Or do they understand that it also includes many shades of gray? Use The Gray Zone to introduce your students to problems and situations that don't have one specific right or wrong answer. Each Gray Zone is based on a unique performance indicator from MBA Research's national standards and presents students with an ethical dilemma in business to resolve.
This Gray Zone entry correlates with the Prerequisite indicator "Explain the nature of effective communications," which can be found in the Emotional Intelligence instructional area within the Business Administration Core. Discuss this ethical dilemma with your students and help them see that business decisions are not always black and white!
Allison's math teacher, Mrs. Brown, is sick with the flu and will miss several days of school. Mrs. Brown's substitute teacher is from a foreign country, and Allison is having a difficult time understanding him because of his accent. She tries her best to pay attention, but she simply can't decipher the teacher's words. Eventually, Allison gives up and starts working on other homework during math class.
When Mrs. Brown returns to school, she announces that the class will have an exam on the material covered by the substitute teacher. Allison is worried that she will do poorly on the exam because she never learned the concepts. She explains her situation to her teacher, hoping that she can have a few extra days to prepare. Mrs. Brown asks Allison why she didn't go to the substitute teacher for help after class or ask questions when she didn't understand something. Allison is upset with Mrs. Brown. It was the substitute teacher's job to teach the class, not Allison's job to teach herself! What do you think? How could Allison have handled this situation differently?
This Gray Zone entry comes from More Than Just Talk (Effective Communication) [LAP-EI-140]. Copyright ©2017, by MBA Research and Curriculum Center®.